Privacy Policy

This Privacy Policy explains how CreatorBet.io ("CreatorBet.io," "we," "us," or "our") collects, uses, and shares information when you use our website, dashboard, and related services (the "Service").

We may collect the following categories of information:

• Account information — such as your display name, user ID, and profile details received from sign-in providers like Discord or Google.
• Site and dashboard content — branding, links, bonus codes, leaderboard settings, domain configuration, and other data you submit while using the Service.
• Usage and device data — log data, browser type, IP address, pages viewed, and interactions with the Service.
• Payment information — billing status and transaction metadata processed by our payment providers. We do not store full payment card numbers on our servers.

We use information to:

• Provide, maintain, and improve the Service
• Authenticate users and secure accounts
• Process subscriptions and support requests
• Monitor performance, prevent abuse, and enforce our Terms
• Communicate with you about the Service, including important updates

We may share information with:

• Service providers — such as hosting, database, authentication, analytics, email, and payment processors that help us operate the Service.
• Public site visitors — content you publish on your creator site, such as your brand name, social links, bonus codes, and leaderboard data, is visible to the public by design.
• Legal and safety reasons — when required by law, to protect rights and safety, or to respond to lawful requests.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.

We do not sell your personal information.

If you sign in with Discord, Google, or another supported provider, we receive information from that provider according to your account settings and their privacy policy. Review the privacy settings of the provider you use to sign in.

We use cookies and similar technologies for authentication, session management, security, and basic analytics. You can control cookies through your browser settings, but disabling them may limit parts of the Service.

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account by contacting us.

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or restrict certain uses of your personal information. To make a request, contact us using the details below. We may need to verify your identity before responding.

If you access the Service from outside the country where we operate, your information may be processed in countries with different data protection laws than your own.

The Service is not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us so we can delete it.

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or by other appropriate means. Your continued use after the effective date means you accept the updated policy.

Privacy questions or requests can be sent to privacy@creatorbet.io.